Question 1

How to use the proxies on Firefox/Chrome Browsers?

Accepted Answer

Visit the links for the tutorial. Extension for Firefox: FoxyProxy : https://addons.mozilla.org/en-US/firefox/addon/foxyproxy-standard/ How to use on Firefox: https://rentry.org/57s3y |

Extension for Chrome: SwitchyOmega : https://chrome.google.com/webstore/detail/proxy-switchyomega/padekgcemlokbadohgkifijomclgjgif How to use on Chrome: https://rentry.org/d563r

Question 2

What countries are available to select in Residential Proxies?

Accepted Answer

Worldwide
United States
Germany
United Kingdom
Brazil
Spain
France
Italy
Japan
Chile
Canada
Russia
Australia
Netherlands
Poland
Denmark
Turkey
India
China
New Zealand
Indonesia
Afghanistan
Andorra
United Arab Emirates
Antigua and Barbuda
Albania
Armenia
Angola
Argentina
Austria
Azerbaijan
Bosnia and Herzegovina
Barbados
Bangladesh
Belgium
Burkina Faso
Bulgaria
Bahrain
Burundi
Benin
Bolivia
Bahamas
Bhutan
Botswana
Belarus
Belize
Switzerland
Côte d'Ivoire
Cameroon
Colombia
Costa Rica
Cuba
Cabo Verde
Cyprus
Czech Republic
Djibouti
Dominica
Dominican Republic
Algeria
Ecuador
Estonia
Egypt
Eritrea
Ethiopia
Finland
Fiji
Micronesia
Gabon
Grenada
Georgia
Ghana
Gambia
Guinea
Equatorial Guinea
Guatemala
Guinea-Bissau
Guyana
Honduras
Croatia
Haiti
Hungary
Ireland
Israel
Iran
Iceland
Jamaica
Jordan
Kenya
Kyrgyzstan
Cambodia
Kiribati
Comoros
Saint Kitts and Nevis
North Korea
South Korea
Kuwait
Kazakhstan
Laos
Lebanon
Saint Lucia
Liechtenstein
Sri Lanka
Liberia
Lesotho
Lithuania
Luxembourg
Latvia
Libya
Morocco
Monaco
Moldova
Montenegro
Madag

Question 3

I have paid for my order but receiving underpayment error.

Accepted Answer

Underpayment error is when the amount you had sent does not match the amount expected by the system. It can happen due to the customer not including the transaction fees or due to the volatility of the cryptocurrency. In such a case, kindly share your username and the crypto address to which you sent the money in the live support and wait for a response.

Question 4

I have paid for my order but it still shows pending?

Accepted Answer

A pending invoice means that your order is waiting for confirmation on the blockchain network. Once the required number of confirmations are reached, the plan will be allocated to you and will be found in your dashboard.

Question 5

What protocols are supported?

Accepted Answer

Both our Datacenter and Residential proxies support HTTP and Socks5. The same rotating proxy can be used as HTTP or SOCKS5. The protocol selection needs to be made in the tool that you use.

Question 6

Do you offer refund?

Accepted Answer

We have a strict no refund policy. For new users, we have the trial option to buy from the trial bundle tab. For old users, they can buy the smallest plans to try the proxies out. No refund policy also includes that bought plans cannot be converted to credits.

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